Salesforce Support Services

We manage and maintain your Salesforce environment to ensure it remains secure, optimized, and aligned with your business needs. From user access to layouts and workflows, we keep your CRM business-ready.

Key Points :

• User roles, profiles, permission sets, and security management.
• Page layout optimization and workflow configuration.
• Ongoing system health and performance tuning.
• Ensures a secure, well-governed Salesforce setup.

We tailor Salesforce to your unique business processes through custom objects, Lightning/Visualforce components, and advanced automation, with continuous training and support.

Key Points :

• Custom objects, Apex logic, and Lightning components.
• Bespoke workflows and feature enhancements.
• Scalable development aligned with business growth.
• Continuous support and user enablement.

We ensure your Salesforce data remains clean, accurate, and synchronized across all systems through secure migrations, deduplication, and robust integrations.

Key Points :

• Data deduplication, cleansing, and validation.
• Secure migration from legacy systems.
• Third-party system integrations and syncing.
• Unified, accurate, and actionable data.

We design and optimize Salesforce automation using Flows, Process Builders, and triggers to streamline operations, reduce manual effort, and improve process accuracy.

Key Points :

• Custom Flows, triggers, and approval processes.
• Lead, case, and task automation.
• Reduced errors and faster operations.
• Improved productivity across teams.

We manage Salesforce upgrades, releases, regression testing, and user onboarding to ensure your CRM stays updated, secure, and disruption-free.

Key Points :

• Salesforce version upgrade planning and deployment.
• Regression testing and change impact analysis.
• User onboarding and feature training.
• Zero-disruption rollout management.

Our dedicated Salesforce support team provides round-the-clock monitoring, proactive troubleshooting, and responsive helpdesk services to ensure uninterrupted business operations.

Key Points :

• Real-time system monitoring and alerts.
• Proactive issue detection and resolution.
• User ticket handling and technical support.
• High availability and rapid recovery assurance.